At Slynto, we want you to shop with complete confidence. If you’re not fully satisfied with your purchase, we’re here to help with a simple and fair return process.

✅ 30-Day Return Guarantee

You may return any eligible product within 30 days of delivery for a full refund or exchange, provided that:

• The item is unused, in original condition, and in original packaging

• All accessories, manuals, and parts are included

• You contact us to initiate the return within the return window

• You provide a valid proof of purchase (order number or receipt)

❌ Non-Returnable Items

We do not accept returns on:

• Products damaged due to misuse, neglect, or unauthorized repair

• Items returned without original packaging or missing components

• Clearance or final sale items (if marked as non-returnable on product page)

🔄 Exchange Policy

If your product arrives defective or damaged, please contact us within 7 days of delivery. We’ll arrange for a free replacement or exchange after verification.

💰 Refund Process

Once your return is received and inspected:

• We’ll notify you of the approval or rejection of your refund

• If approved, your refund will be processed to your original payment method within 5–7 business days

Note: Shipping fees are non-refundable unless the return is due to our error.

🚚 Return Shipping

• If the return is due to a fault on our end (e.g., wrong item, damaged item), we’ll provide a prepaid return label

• If the return is due to customer preference (e.g., changed mind), the buyer is responsible for return shipping costs

📩 How to Request a Return

To initiate a return or exchange, please contact our support team:

Email: support@slynto.com
Phone: 0131 556 9674
Address: 1218 Walton Blvd, Michigan 48307, USA

Our team will respond within 24–48 hours with return instructions.