This Privacy Policy describes how Slynto LLC ("the Company," "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from https://slynto.com/ (the "Site"). We are committed to protecting your privacy and ensuring a secure online experience. We operate out of 608 N Dixie Hwy, Lake Worth Beach, FL 33460, United States.
1. Information We Collect
When you interact with Slynto LLC, we collect information to process your orders and improve your shopping experience.
- Personal Information (Customer Information): When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, phone number, and payment information (like credit card details, processed securely through our payment partners). We refer to this as "Order Information."
- Device Information: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
- We collect Device Information using technologies like:
- Cookies: Data files placed on your device or computer, often including an anonymous unique identifier.
- Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
2. How We Use Your Information
We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you regarding your orders or inquiries.
- Screen our orders for potential risk or fraud.
- Provide customer support.
- Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
- We use payment processors like Stripe and PayPal to securely process your payments. Your payment data is transmitted directly to them for processing.
- We use shipping carriers to deliver your orders to you.
- We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- We do not sell your personal information to third parties.
4. Your Rights & Choices (For US Customers)
- Access, Correction, Deletion: You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.
- Opt-out of Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe link in those emails. Please note that even if you opt-out, we may still send you non-promotional messages relating to your account or orders.
- Cookies: You can manage cookie preferences through your web browser settings.
5. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. When you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we implement generally accepted industry standards.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us.
8. Cookies and Tracking Technologies
Cookies are small data files that websites send to your computer's hard drive to help remember information about you. We use cookies to:
- Remember items in your shopping cart.
- Understand and save your preferences for future visits.
- Compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.
9. Third-Party Links
Our Site may contain links to websites owned and operated by third parties. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will post any changes on this page.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@slynto.com, by phone at +1 (561) 582-4439, or by mail using the details provided below:
Slynto LLC
608 N Dixie Hwy, Lake Worth Beach, FL 33460, United States
Customer Service Hours: Monday-Friday 9AM-5PM EST